
Managing Stress and Burnout, and Achieving Wellness, in Healthcare Professionals and their Patients

Managing Stress and Burnout, and Achieving Wellness, in Healthcare Professionals and their Patients is organized by Continuing Education, Inc. and will be held from Aug 11 - 18, 2024 at Royal Caribbean's Oasis of the Seas, Barcelona, Spain.
Program Purpose:
Physicians, nurses and support staff have numerous roles and responsibilities which facilitate patient care, satisfaction, and adherence. The presence of expanding technologies, notably electronic medical records, have put increasing demands on expertise as well as taking far more time. This makes it challenging to meet the important aspect of patient-centered care. Patients today can be difficult to manage, demanding, and often quote inaccurate information gleamed online. In addition, test results need to be presented in a timely manner while simultaneously requiring empathic skills when delivering bad news. While treatment advances have increased survival rates for many patients, explaining complex treatment regimens and the potential costs is time consuming and stressful.
With the recent WHO acknowledgement of burnout as a disease, more attention is being paid to the physical and psychological demands of being a healthcare professional. Physicians and nurses report increasing levels of job dissatisfaction, physical symptoms such as insomnia, headaches, fatigue, back and neck pain and gastrointestinal distress, and psychological symptoms such as anxiety, irritability, and depression.
Recognizing and treating symptoms of burnout:
• List the physical, psychological and behavioral symptoms of burnout
• Apply mind/body strategies to reduce/prevent burnout in clinicians as well as decreasing stress-related symptoms in both clinicians and patients
Provide a patient-centered care experience:
• List examples of the concepts of patient-centered care and the strategies to optimize patient care through empathic communication, knowledge of how to handle difficult patients, and best methods on delivering bad news
How to communicate with difficult patients:
• Apply techniques to manage difficult patients encountered in clinical practices focusing on empathic skills communication
Counseling issues for delivering good and bad news:
• Develop and improve clinician skills when discussing test results with patients, with an emphasis on appropriate delivery of bad news
Utilizing empathic communication with patients:
• Cite the research on empathic communication and methods of delivery
Managing patient expectations:
• Identify techniques to improve overall patient care and delivery
Models of practice and counseling interventions:
• Describe the most effective empirical counseling interventions
Integrating mindfulness into one's daily life:
• Be able to initiate a personal mindfulness practice and have the skills to explain mindfulness to patients
The impact of AI on the psychological care of patients:
• Discern the advantages and challenges of integrating AI into medicine and psychosocial care of patients
Additional details will be posted as soon as information is available.