
3rd Annual Patient Experience Excellence Congress
BII World and Ministry of Health - Saudi Arabia, is delighted to announce that the 3rd Annual Patient Experience Excellence Congress, is all set to be hosted this September, revolving around the central theme of 'Reflect Back & Leap Forward: Re-Activate Experience Ecosystem'.
With the support of the Scientific Committee driven by the Ministry of Health Saudi Arabia, we bring together a carefully curated program that meets the trends and pain points of the patient experience discipline. Our distinguished faculty will offer game changing insights to build capability, spark inspiration and generate momentum to prioritize innovations that are proven to positively impact the quality of lives for the patients, family, practitioners, and community alike.
Scientific Committee:
Dr. Turky Alhumaidany, General Director – Patient Experience - Ministry of Health, Saudi Arabia (Committee Chairman)
Abdulrahman Almalky, Deputy General Director – Patient Experience - Ministry of Health, Saudi Arabia
Manal Almutairi, Director of Cognitive Empowerment Department - Ministry of Health, Saudi Arabia
Waleed Alqarni, Director of Patient Experience Measurement Program - Ministry of Health, Saudi Arabia
Adel Alshabaan, Managing Director - Press Ganey, Saudi Arabia
Dr. Ahmed Saber, Director of Patient Experience - Customer Voice - Ministry of Health, Saudi Arabia
Khaled AlHarbi, Director of Patient Experience Patient - Centered Care - Ministry of Health, Saudi Arabia
Sneak preview of early confirmed speakers:
- Richard J. Bobos, Chief of Transformation | Eastern Health Cluster (Saudi Arabia)
- Dr. James Gutierrez, Chief, Quality Safety and Patient Experience | Cleveland Clinic (UK)
- Mohammed G. Alghamdi, Director General – Nursing Affairs General Department | Ministry of Health (Saudi Arabia)
- Amr Metwally, Assistant Executive Director | ITQAN Clinical Simulation and Innovation Center – Hamad Medical Corporation (Qatar)
- Dr. Dilshaad Ali | Health Holding Company (Saudi Arabia)
- Mawahib Wang, Chief Nursing Officer, Medical Services | Ministry of Defense (Saudi Arabia)
- Dr. Khalid Alyafei, CMIO | Sidra Medical (Qatar)
- Dr. Majid Al-Maqbali, Head – Office of H.E. the Minister & Director General, Nursing Affairs | Ministry of Health Oman (Oman) among many others.