
Caring for the Lesbian, gay, bisexual, transgender, queer, and other sexual and gender minority (LGBTQ+) Community: an Introduction Course

Driving Health Equity Through Technology & Service Innovation Course is organized by OptumHealth Education (OHE).
Activity opens: 07/16/2021
Activity expires: 07/16/2024
Target Audience:
This activity is designed to meet the educational needs of case managers, counselors, educators, health and wellness coaches, medical assistants, nurses, nurse practitioners, office staff, optometrists, pharmacists, pharmacy technicians, PAs, physicians, psychologists, social workers, therapists and other HCPs and staff who are interested in creating environments in which LGBTQ+ individuals can feel validated, safe, and welcome.
Activity Description:
Stigma and discrimination against the lesbian, gay, bisexual, transgender, queer, and other sexual and gender minority (LGBTQ+) community—whether intentional, unintentional, or due to implicit bias—can negatively affect the health and well-being of the LGBTQ+ population. This module will raise awareness of the identities and experiences of the LGBTQ+ community, as well as ways to address the unique health-related disparities affecting the community. It will discuss appropriate use of pronouns and terminology and review current statistics regarding social and health care disparities experienced by this community. Lastly, it will explore how to create environments in which LGBTQ+ individuals can feel validated, safe, and welcome.
Learning Objectives:
At the end of this educational activity, participants should be able to:
• Identify the negative effects that implicit bias, stigma, and discrimination can have on the mental and physical health of those in the LGBTQ+ community.
• Discuss the appropriate use of pronouns and terminology that should be used in respectful communication with members of the LGBTQ+ community.
• State the specific and unique health-related risks and disparities that are experienced by the LGBTQ+ community and describe how an understanding of these risks and disparities shapes the provision of competent care.
• Identify how to create a health care environment in which members of the LGBTQ+ community can feel validated, welcome and safe to discuss health issues.